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Privacy Policy

1. Introduction

Welcome to LIPPARELLI SO (https://www.lipparelli.org/). We are committed to protecting your personal data and ensuring transparency about how we collect, use, and safeguard your information.

This Privacy Policy explains how we process personal data when you use our website, make purchases, or interact with our services.

2. Data Controller Information

3. What Data We Collect

We collect and process the following types of personal data:

3.1 Information You Provide Directly

  • Personal identification data: Name, surname, billing address, shipping address, email, phone number.
  • Payment details: Payment methods, transaction details (processed securely through PayPal, Stirpe, and PayU, without storing card details on our servers).
  • Account data: If you create an account, we collect your login credentials.
  • Communication data: Any messages, inquiries, or feedback you provide.

3.2 Information We Collect Automatically

  • Technical data: IP address, browser type, operating system, referring URLs, and browsing behavior on our website.
  • Cookies and tracking technologies: We use cookies to improve user experience and analyze website performance. You can manage cookie preferences in your browser settings.

3.3 Information from Third Parties

We may receive data from payment providers (e.g., PayPal, Stirpe, PayU) and analytics tools to enhance security and improve services.

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • To process and fulfill orders, including payment and delivery.
  • To provide customer support and respond to inquiries.
  • To improve website performance and user experience.
  • To comply with legal and tax obligations.
  • To prevent fraud and enhance security.
  • To send updates, promotions, or marketing communications (only with your explicit consent).

5. Legal Basis for Data Processing

We process personal data based on the following legal grounds:

  • Contract Performance: To fulfill purchase agreements and provide requested services.
  • Legal Obligations: To comply with tax, accounting, and regulatory requirements.
  • Legitimate Interest: To prevent fraud, improve security, and enhance our website’s functionality.
  • Consent: For marketing and promotional communications (which you can withdraw at any time).

6. Data Retention Period

We retain personal data only for as long as necessary:

  • Order data: Retained for 10 years for tax and legal compliance.
  • Customer support data: Retained for 2 years after issue resolution.
  • Marketing consent: Retained until you unsubscribe or withdraw consent.
  • Website analytics data: Retained for 14 months for statistical purposes.

Once retention periods expire, personal data is securely deleted or anonymized.

7. Data Protection Measures

We implement strict security measures to protect your personal data:

  • SSL encryption for secure transactions.
  • Access controls and password protection.
  • Secure storage of collected data.
  • Regular monitoring to prevent unauthorized access.

8. Your Rights as a Data Subject

Under applicable data protection laws, you have the right to:

  • Access your personal data.
  • Correct inaccurate or outdated information.
  • Request deletion of your data when no longer necessary.
  • Object to processing for marketing purposes.
  • Restrict processing in certain circumstances.
  • Request data portability in a structured format.
  • Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at edoardoraffaelel@gmail.com.

9. Data Sharing and Third Parties

We do not sell or rent personal data. However, we may share data with:

  • Payment providers (PayPal, Stirpe, PayU) to process transactions securely.
  • Shipping and logistics partners for order delivery.
  • Legal authorities if required by law.
  • Analytics and security services (Google Analytics, security tools) to monitor website performance and prevent fraud.

All third parties comply with data protection regulations and only use data as necessary for their services.

10. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure protection through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Adequacy decisions for countries with sufficient data protection laws.
  • Other legal safeguards as required by GDPR.

11. Cookies and Tracking Technologies

We use cookies to enhance functionality and analyze usage.

  • Essential cookies: Required for website operation.
  • Analytics cookies: Help improve performance (Google Analytics, etc.).
  • Marketing cookies: Used for targeted ads (only if consent is given).

You can manage cookies in your browser settings or opt-out via our Cookie Policy page.

12. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy as needed. The latest version will always be available on https://www.lipparelli.org/privacy-policy.

Changes will be communicated where legally required.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, contact us:

📧 Email: edoardoraffaelel@gmail.com
📧 PEC: lipparelliso@registerpec.it
📞 Phone: +39 3518142055
🌍 Website: https://www.lipparelli.org/

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